Privacy Policy

Appo Hub Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We serve clients across East Africa and internationally, and we comply with applicable data protection laws including GDPR, applicable African data protection regulations, and other international privacy standards.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, request our services, or contact us. This may include:

• Personal identifiers (name, email address, phone number)
• Business information (company name, industry, project requirements)
• Technical information (IP address, browser type, device information)
• Communication preferences and service interests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Law enforcement or government agencies when required by law
• Other parties with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This includes:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Advertising Cookies: Used to display relevant advertisements

5. Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google's Ad Settings.

Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our site and/or other sites on the Internet.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

As a company serving clients across East Africa and internationally, your information may be transferred to and processed in countries other than your own, including Uganda (where we are headquartered) and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including:

• European Union General Data Protection Regulation (GDPR)
• Uganda Data Protection and Privacy Act
• Kenya Data Protection Act
• Other applicable regional and international privacy frameworks

We implement appropriate technical and organizational measures to ensure your data receives an adequate level of protection regardless of where it is processed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Your Rights Under International Law

Depending on your location, you may have additional rights under applicable data protection laws:

• EU/EEA/UK Residents: Rights under GDPR including data portability, right to be forgotten, and the right to lodge complaints with supervisory authorities
• East African Residents: Rights under applicable national data protection laws including access, correction, and deletion rights
• International Clients: Rights under applicable local privacy laws and regulations

To exercise any of these rights, please contact us using the information below.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

This Privacy Policy governs our international operations and is designed to comply with applicable data protection laws across the jurisdictions where we operate, including but not limited to East African countries, the European Union, and other international markets we serve.